370 Responsible Gaming — Play Smart, Live Balanced
Platform 370 believes that healthy online entertainment starts with self-awareness and self-control. This page provides guides, control tools, and support resources to help every Malaysian user enjoy a safe, responsible, and enjoyable gaming experience.
Gaming is entertainment. If you feel it is starting to affect your daily life, please use the available control tools or seek help.
370's Commitment to Responsible Gaming
At platform 370, we don't just provide entertainment — we're also committed to ensuring every Malaysian user can enjoy it in a healthy and responsible way. Online gaming should be a fun recreational activity, not a source of financial stress or personal hardship.
We provide a range of tools and resources to help users maintain control over their gaming activity. Our approach is proactive — we don't wait for problems to arise before offering support. Every user is encouraged to set personal limits from the very first day they register an account with 370.
Remember: the goal of playing on 370 is to have fun and enjoy the entertainment. Winnings are a welcome bonus, but game outcomes should never drive major financial decisions or affect your family's well-being.
Recognise the Warning Signs Before They Become a Problem
Recognising risky gaming patterns early is the most important step in preventing more serious problems. Watch for the following signs in yourself or someone you care about:
- Spending beyond your means or borrowing money to fund gaming.
- Dipping into emergency savings or money set aside for daily expenses.
- Hiding the amount spent on gaming from family members.
- Feeling restless or irritable when unable to play.
- Gaming to escape problems or emotional stress.
- Chasing losses by increasing bet amounts.
- Neglecting work, family, or social responsibilities due to gaming.
If you recognise any of the signs above, there's no need to feel ashamed — it's time to take action. 370 provides self-control tools accessible anytime from your account settings.
Guide to Setting Time & Budget Limits
The most effective way to enjoy platform 370 without risk is to plan your limits before starting a session — not after. Here are some practical tips we recommend:
Budget Limit
- Set a maximum amount you're comfortable spending each week or month — it should be money you can afford to lose without affecting your day-to-day needs.
- Never make another deposit once you've reached your budget limit for a session.
- Think of deposits as the cost of entertainment, not as an investment for financial returns.
Time Limits
- Set a time limit before you start playing — for example, no more than one hour per session.
- Take a break of at least 15 minutes for every hour of play.
- Avoid playing late at night or when you're feeling stressed or exhausted, as decision-making tends to suffer in those states.
Self-Control Tools Available to370 Users
Platform 370 offers several self-exclusion tools that users can activate themselves through account settings or by contacting our support team. These tools are designed to give you full control over your gaming experience.
Set a daily, weekly, or monthly deposit limit to control how much can be added to your 370 account within a given period. Limits take effect immediately once set and can be lowered at any time.
If you feel you need a break, our temporary suspension option lets you pause access to your account for a set period — from a few days to several weeks — without permanently closing your account.
The self-exclusion option lets you request an account closure for an extended period. This is a serious and effective step for those who feel they need a longer break from the platform.
To activate any of the above control tools, contact the 370 support team at [email protected]. All self-exclusion requests will be processed within24 hours and we will never attempt to disuade you from going through with your request.
Underage Protection — A Shared Responsibility
Platform 370 requires all registered users to be at least 18 years old. This isn't just a legal requirement — it's our commitment to ensuring the platform remains inaccessible to children and minors.
All new accounts require verification with an active Malaysian phone number.370 reserves the right to request additional age verification documents at any time if there are concerns about a user's age. Accounts suspected of being used by underage individuals will be suspended immediately pending verification.
Advice for Parents & Guardians
- Keep personal devices with your370 account logged in out of reach of children.
- Use parental control features on smartphones and tablets to block access to gambling sites.
- Never share your login credentials or payment information with anyone — including younger family members.
- Log out of your 370 account when it's not in use, especially on shared devices.
Life Balance & When to Seek Help
Playing on 370 is just one of many recreational activities you can enjoy. Balance is key — make sure it doesn't replace quality time with family, friends, or other healthy pursuits like sports, hobbies, and rest.
Ask yourself honestly from time to time: is playing still something you enjoy, or has it become a habit you find hard to stop? If you're not sure, that uncertainty itself is a sign it may be time to take a break.
If you or someone you know is struggling with gambling-related issues that are difficult to manage alone, seeking professional help is a brave and sensible step. You don't have to face it by yourself.
- Talian Kasih (Ministry of Women, Family and Community Development Malaysia): 15999 — free 24-hour counselling service.
- Befrienders Kuala Lumpur: 03-7627 2929 — emotional support and a listening ear, no strings attached.
- Local counselor or psychiatrist: Visit your nearest government hospital or clinic for specialist support in mental health and addiction.
The370 support team is also reachable at [email protected] to help you activate self-exclusion tools or find out more about available support resources.