370 Privacy Policy — Your Information Is Protected
This Privacy Policy explains how the 370 platform collects, uses, stores and protects your personal information as a user in Malaysia. We are committed to ensuring your privacy is respected and properly safeguarded at all times.
Updated: January 2026. This policy applies to all users who access or use the 370 platform.
Information We Collect From You
When you register or use the 370 platform, we collect several categories of information to keep the platform running safely and efficiently. This collection is done transparently and only for the purposes stated here.
Personal Account Information
During registration, we collect your username, an active Malaysian phone number and the login credentials needed to verify your identity. This information is used to create and manage your account on the 370 platform, as well as for security and transaction verification purposes.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we collect the bank account details you register with us, including account number and bank name. We do not store credit or debit card numbers directly — all payments are processed through registered third-party payment providers using industry-grade encryption. Supported payment methods include DuitNow, FPX and direct bank transfer.
Device & Browser Data
We automatically collect technical information when you access the platform, including device type, operating system, browser type, IP address and app version in use. This data is used to detect technical issues, verify login session security and deliver an experience optimised for your device.
Platform Usage Data
We record information about your activity on the platform, including games played, betting history, deposit and withdrawal transactions, and your interactions with platform features. This data is used to resolve disputes, meet audit requirements and improve the overall user experience.
Cookie Usage & Session Tracking
The 370 platform uses cookies and similar tracking technologies to enhance platform functionality and security. Cookies are small text files stored on your device when you visit our platform.
Required for core platform functions such as login session verification, account security and language preference storage. These cookies cannot be disabled without affecting platform functionality.
Used to understand how users interact with the platform — such as the most frequently visited pages and response times — to help us continuously improve the user experience.
You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect the login functionality and account security of the 370 platform. Continued use of the platform after the cookie notice is shown will be taken as your consent to the use of cookies as described in this policy.
Data Storage, Security & Sharing
Data Storage & Security
All personal information collected by 370 is stored on servers protected with industry-grade encryption. Access to user data is restricted to staff who require it to carry out platform operations. We apply multiple layers of security — including encryption during data transmission and role-based access controls — to prevent unauthorised access.
Financial transaction records and account history are retained for as long as required by legal compliance and internal audit obligations. Once the applicable retention period ends, data that is no longer needed will be securely deleted or anonymised.
Third-Party Sharing
370 does not sell, rent or trade users' personal information to third parties for marketing purposes. However, we may share necessary information with the following categories of parties in limited circumstances:
- Payment Providers: Information required to process deposits and withdrawals in RM is shared with licensed payment providers who have signed confidentiality agreements with us.
- Game Software Providers: Minimum technical data required to verify game rounds and betting outcomes may be shared with third-party game providers used on the platform.
- Authorities: We will disclose information to the relevant authorities when required by Malaysian law or by a valid court order.
Your Rights as a 370 User
As a user of the 370 platform, you have the following rights regarding your personal information. To exercise any of these rights, contact our support team via the email address provided below.
You have the right to request a copy of the personal information we hold about you. Requests will be processed within fourteen business days.
If the information we hold is inaccurate or out of date, you have the right to request a correction. Some details can be updated directly through your account settings.
You may request the deletion of your account and personal data, subject to mandatory legal retention and applicable audit requirements.
Changes to This Privacy Policy
370 reserves the right to update this privacy policy from time to time to reflect changes in our privacy practices, legal requirements or how the platform operates. The "Updated" date at the top of this page indicates the current version of this policy. Continued use of the platform after any changes take effect constitutes your acceptance of the updated policy.
For any questions, requests or concerns regarding this privacy policy or the protection of your data on the 370 platform, please contact us at [email protected]. We will respond within seven business days. You can also visit our FAQ page for answers to frequently asked questions about privacy and account security.